Royal Sofa Terms & Conditions
1. General These Terms govern the sale of products to you by Royal Sofa via our website https://royalsofa.co.uk. By placing an order, you agree to be bound by these Terms.
2. Product Orders All orders are subject to availability. Delivery times range from 3 to 28 days, depending on your location and product availability. However, delivery may take longer for remote areas in Scotland and Wales.
3. Delivery Delivery is free across England and Wales; however, additional fees may apply for remote areas (see Delivery Cost Legend).
4. Returns and Refunds
- On the Day of Delivery: Products can be returned at no charge while our delivery team is still on-site.
- Within 14 Days: Products can be returned within 14 days from the date of physical receipt by the customer, subject to a 15% restocking fee.
- After 14 Days: Returns are not accepted. Any disputes will be handled under our warranty terms.
5. Payment Full payment is required before delivery. We accept major credit cards and bank transfers.
6. Liability Royal Sofa is not responsible for any inability to deliver products due to incorrect delivery information or if the product does not fit through the delivery access points specified by you.
7. Changes to Terms We reserve the right to make changes to these Terms at any time. Your continued use of our website and services constitutes your agreement to the new Terms.
8. Royal Sofa is a trading name Furniture Haven Ltd, VAT ID 466151858. Registered address: Unit 6E, Beckside Mills, Bradford, BD7 2JX. Registered organisation number: 15623567.
Contact Information:
- Email: [email protected]
- Phone: 07597578789